FAQs


Where do I register/check in?

Our LGC25 registration desk will be located on Level 3, adjacent to BelleVue Ballroom 1. Digital kiosks will be available for check in and you can update any details that may have been entered incorrectly at registration. Your lanyard will then be printed on the spot. An assisted check in desk will also be available.

How do I check which functions/events I have registered for?

The sub events you have registered for/purchased tickets for will be listed on the back of your lanyard when you check in. You may also check with Registration Desk staff who will be able to look up your registered events in the system.

Can I attend the functions if I haven’t purchased a ticket?

No. Unfortunately we have catered for the exact numbers of tickets purchased and no additional guests will be permitted to attend.

Which room do I go to for sessions?

To find the room for each function or session, simply check the program in the app. All main sessions take place in Bellevue Ballroom 1, while breakout sessions are hosted in various rooms throughout the venue.

How do I vote at the AGM?

If you are registered as a voting delegate, you will be able to vote using the app. Simply go into the program, select the AGM session and once the AGM commences, you will be able to see the voting options.
Voting delegates must check-in upon arrival to the AGM.

I need help with the AGM Voting App!

Our AGM helpdesk will be open from 9am-2:45pm on 23 September and staff will be able to assist you with logging in and how to vote. Voting delegates can be changed at the helpdesk if one of your registered voters can’t attend for any reason. Please note, your CEO's approval is required for this.

I need to charge my phone and catch up on work!

The LGIS recharge bar is available in Pavilion 1. Here you will be able to charge your electronics and find a comfy place to catch up on emails.

Where is the Convention Exhibition?

The Convention Exhibition is located in Pavilion 1. All delegate meals will be served in this area. The Welcome Drinks function will also be hosted in Pavilion 1.

Where can I park?

The underground parking at PCEC is notoriously busy so we encourage delegates to take public transport, walk from your accommodation or take a taxi wherever possible. If you have reserved parking tickets, you can use the ticket to enter and exit the carpark. Bays will be reserved even if the car park is showing as full. 

I have special dietary requirements, where will I find my food?

If you have notified us of your dietary requirements as part of your booking, your special requests will be found at the marked dietary tables as part of each food service. All catering tables will be marked with the dietary style so you can easily identify which foods you should avoid. If you can't locate your special requested items, please advise one of the PCEC catering team.

I need a coffee!

The Barista coffee will be available throughout the Convention in Pavilion 1 thanks to our Coffee Cart sponsor - McArthur.

Where is the Cocktail Gala being held?

The Cocktail Gala is being held at the Art Gallery of Western Australia. Situated in the heart of Perth's Cultural Centre, the Gallery houses the State Art Collection with works by renowned local and international artists from the 1800s to today.

Where can I park for the Cocktail Gala?

Paid parking is available at the Cultural Centre car park (Roe St), Perth Train Station car park (Roe St) and State Library car park (Francis St).
Paid street parking is also available on Francis St.

Where can I be dropped off for the Cocktail Gala?

Roe St or Francis St.

What is the dress code for the Convention and events?

The dress code for the Convention, Welcome Drinks and Icons Breakfast is business casual. The dress code for the Cocktail Gala is cocktail/business suit.

I would like to have a quick meeting. Can I book this?

Our Convention meeting room is available for delegates to book throughout the Convention in one hour blocks. Simply click on the icon in the app and reserve your time slot. The meeting room is on Level 2, Meeting Room 12.

I need to cancel my booking.

As per our booking policy, no refunds are able to be offered after the 25 August 2025. If you are no longer able to attend but wish to replace your booking with another guest, please contact events@walga.asn.au.


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